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Knowledge Base Article

Apple – Macbook Air/Pro Hangs On Boot Up

If you are having an issue with your Macbook air/Pro hanging on boot up please do the following:

PRAM RESET

  • Shut down the computer.
  • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step
  • Turn on the computer.
  • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
  • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  • Release the keys.

For the full webpage please visit the below site:

https://discussions.apple.com/docs/DOC-3604

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Updated

July 01st, 2015

Category

  • Apple in Education
  • Apple MacBook Air

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